Services

IT Strategy
A well thought out IT strategy helps an organisation better utilise people, processes and technology. It prevents unnecessary IT expenditure and focuses resources where they can achieve the best commercial advantage. Nexus helps its clients identify any weaknesses in the current environment, where IT is misaligned to business outcomes, and assist develop a realistic blueprint for the future. This helps clients to:

  • improve operations and create greater value for their clients
  • communicate the value of IT initiatives to stakeholders
  • make the right decisions about IT architecture
  • improve IT efficiency and effectiveness across the whole organisation
  • Strategic thinking permeates all of Nexus’s engagements and contributes significantly to delivering long-term value from the IT systems we design and provision. Our clients consistently obtain better results for less expenditure.

    Project Management
    All Nexus projects, from small infrastructure refreshments through to large multisite application deployments, are conducted by a professional project manager to ensure they meet the stated deliverables and are completed on time and on budget. Nexus uses the internationally recognised PMBoK methodology.

    Nexus also provides Project Management as a stand alone service for organisations undergoing change, such as relocating offices or deploying technology involving multiple parties.

    Consulting
    Commencing with the clarification of budget and business objectives, Nexus can produce or peer-review detailed technical designs for business IT projects. Our expertise encompasses:

    Virtualisation
    Advanced Storage
    BURA (Backup, Recovery and Archive)
    Networking
    Security
    Graphic Automation
    Digital Asset Management
    End-To-End Systems

    Supplementary Services
    Nexus can provide skilled engineers on a time and materials basis to assist organisations with special projects or overflow work. Supplementary services include, but are not limited to:

    Active Directory
    Advanced Networking
    Bluecoat
    Cisco WAN
    EMC Avamar
    EMC Replication Manager
    EMC Replistore
    EMC Unfiied Storage Configuration
    Enterprise Hardware Configuration
    Exchange Server 2003
    Exchange Server 2007
    Exinda
    ISP Provisioning
    Mac OSX
    RedHat Enterprise Server
    Symantec AV/End point protection
    Symantec Backup exec
    Symantec Enterprise Vault
    Symantec Mail Security / PAS
    VMware ESX Server
    VMware Server
    Watchguard Firewalls
    Windows Server 2000
    Windows Server 2008
    Windows Vista
    Windows XP
    Xen Enterprise Server

    Managed Services

    Nexus offers comprehensive Managed Services to lower the cost and improve the quality of IT support and maintenance. Automatic agents provide real-time monitoring and alerting of client’s networks and systems. Patches are systematically deployed and managed. Detailed software and hardware audits are maintained and desktop remote-control software enables support engineers to expedite the resolution of end-user problems.

    Nexus Managed Services include:

    • Recurring and complete Hardware and Software Audits
    • Patch Management
    • Endpoint Security
    • Backup and Disaster Recovery
    • User State Management
    • Power Management
    • Cross Platform Support (PC and MAC)
    • Software Deployment
    • System Management
    • Proactive Windows Event monitoring and alerts
    • Help Desk
    • Secure Remote Control
    • Management Reporting